Community & Social Media Manager

Full-time, New York City

Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We are looking for someone who will be both the day-to-day administrator of our social media channels as well as a creative marketing voice for our social media content. This individual will also work hand-in-hand with the customer care team to ensure best social customer care practices and report on all social media analytics as it integrates with our brand’s growth goals.

You will:

  • Manage and grow existing organic social media channels (e.g. Facebook, Instagram and LinkedIn).
  • Increase community engagement and channel performance through both proactive conversation and customer care response via social media.
  • Own all performance reporting, delivering insights that drive recommendations to continuously improve and grow our channel base and engagement over time.
  • Test and launch new social media channels such as Twitter and Pinterest.
  • Manage Public Goods social content and community activation calendar, directly administering all posts and/or liaising with partner vendors.
  • Execute marketing activations in social, and develop original community engagement campaigns.
  • Work with marketing growth team to develop brand and influencer partnerships.
  • Collaborate with our influencer agency and our PR team.

You have:

  • Experience managing social media.
  • Strong in either copywriting or creative production.
  • Previous experience in hospitality, CPG and/or sustainable brands preferred.
  • Excitement for social media.

We offer:

  • Competitive salary with options package.
  • Full dental and medical.
  • Quickly growing environment with kind, passionate people

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