Community & Social Media Manager

Full-time, New York City

Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We are looking for someone who will be both the day-to-day administrator of our social media channels as well as a creative marketing voice for our social media content. This individual will also work hand-in-hand with the customer care team to ensure best social customer care practices and report on all social media analytics as it integrates with our brand’s growth goals.

You will:

  • Manage and grow existing organic social media channels (e.g. Facebook, Instagram and LinkedIn).
  • Increase community engagement and channel performance through both proactive conversation and customer care response via social media.
  • Own all performance reporting, delivering insights that drive recommendations to continuously improve and grow our channel base and engagement over time.
  • Test and launch new social media channels such as Twitter and Pinterest.
  • Manage Public Goods social content and community activation calendar, directly administering all posts and/or liaising with partner vendors.
  • Execute marketing activations in social, and develop original community engagement campaigns.
  • Work with marketing growth team to develop brand and influencer partnerships.
  • Collaborate with our influencer agency and our PR team.

You have:

  • Experience managing social media.
  • Strong in either copywriting or creative production.
  • Previous experience in hospitality, CPG and/or sustainable brands preferred.
  • Excitement for social media.

We offer:

  • Competitive salary with options package.
  • Full dental and medical.
  • Quickly growing environment with kind, passionate people

Apply Here

Email your resume, LinkedIn page, and a brief note to with the subject line “Social Media Manager at Public Goods.”.

Don’t see what you’re looking for?

Send us your resume if you’d love to work at Public Goods.